Just reached out to Microsoft's cloud division leadership about a critical data access issue. My business operations are completely stuck because essential data is locked in their infrastructure. Already escalated through official channels, now hoping someone from the executive team can provide actual human support instead of automated responses. This is exactly why decentralized storage solutions are gaining traction - when centralized cloud providers have issues, your entire operation can grind to a halt. Has anyone else dealt with similar situations where mission-critical data becomes inaccessible?